Information Technology and Communication Division

ICTD has provides secure access and usage of ICT infrastructure and services to authorized stakeholders and MDAs.

ICTD ensures effective communication of government policies and programs in its promotion of national ideology for socio and monetary economic transformation, particularly the Integrated Financial Management Information System (IFMIS). Drawing MOF and MDAs more closely together and acts as one of the key leaders in of the delivery of the Tonga Digital Government Framework (e-Government)

The division has three main units –

I. Application. this unit leads in analyzing and defining business processes and addressing them through information systems and applications which are either in-house developed or off-the-shelf they evaluate work procedures and processes and work towards transforming manual processes to systematic automation and appropriate work

II. Infrastructure Unit is charged with capturing, analyzing and diagnosing technical problems in MOF’s complex computer systems. It maintains and provides support to the MOF’s IT Infrastructure including its Data Centre, network and backups.

III. Helpdesk/Support Unit assists and supports the overall ministry’s use of IT resources by monitoring daily activity through an incident management system, identifying gaps and challenges in day to day operations.