Tonga Digital Government Support Project

TDGSP(E-Gov)

Semisi Topui
Semisi Topui
Project Coordinator
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Project Documents


Project Management Unit Team 

Project Coordinator: Semisi Topui

Project Accounting Officer: ‘Atelaite Fifita 

Project Admin Officerr: Lose Fifita


Tonga Digital Government Support Project (TDGSP) Overview

The Tonga Digital Government Support Project (TDGSP) is a support program administered by the World Bank. TDGSP’s efforts focus on building an enabling environment with a view on continuous improvements for the Government of Tonga and related agencies. It was identified that the legal and regulatory framework as well as the Cyber Security framework needed to be in place to set the ‘enabling environment’ for other necessary frameworks to come into place. The Digital Government Strategic Plan 2018-2023 was established and approved in 2018 to serve as a framework for how the implementation of E-Government in Tonga will be established.

 

As described by the World Bank, “The Project is focused primarily on building foundations rather than comprehensive service delivery” (TDGSP Project Appraisal Document, p14). In other words, this project will focus on the development of various frameworks and implementation plans to pave the way for the building of service delivery systems. According to a global review of digital government development, described in the World Development Report Digital Dividends 2016 which emphasized the need to balance investments in technology (digital) with appropriate policy measures (analog complements). This project is designed to place upfront emphasis on strategy and implementation roadmap development, and development of an appropriate legal and regulatory framework for electronic transactions prior to investment in potentially costly digital infrastructure. This project is designed under a “whole of Government” approach so the proactive engagement of key ministries and agencies is key to building the consensus around shared services.

 

The early phase of the project focuses on primarily building foundations for e-government, similar to establishing a foundation for a building. Before the physical building is built, the agreed-upon processes and legal governance for the establishment of the building must be in place first.  As we shift into the physical building phase (or implementation), the digital infrastructure (data center, secure government network, and other resources) will need to be prepared and ready for the incoming establishment of e-services. These e-services are the public-facing website portal accessible to the citizens of Tonga as well as businesses to interact with government services. One such e-service would be the request and online payment for retrieval of one’s national birth certificate or the filing of taxes online.

Simple

Standardized devices, modular architecture, on-demand deployment; intelligent module-level management, easy O&M

Efficient

Closely coupled cooling, efficient power system; aisle containment, separated hot and cold air eliminate hot spots

Reliable

Component/device/system tri-level reliability design ensures 99.999% availability; excellent environmental adaptability, stable operation under extreme conditions

Themes

Economic Growth and Planning 45%
Private Sector Development 65%
Social Development and Protection 70%
Human Development and Gender 65%

Project Details

P154943

Active

Natasha Beschorner, James L. Neumann

C

Tonga

(as of board presentation)

May 9, 2019

US$ 4.65 million

 

MINISTRY OF COMMUNICATIONS

East Asia and Pacific

September 30, 2023

US$ 4.65 million

 

Sectors

0%
Private Sector Development
0%
Public Sector Management
0%
Urban and Rural Development
0%
Environment and Natural Resource Management

PROCUREMENT